Privacy Policy

PRIVACY AND GENERAL CONDITIONS OF SALE

This site is owned by:

Sandonna Azienda Vitivinicola di Giuliani Patrizia
Loc. Str. della Selve, snc
05024 – Giove (TR)
VAT IT00580850550

Privacy

The personal data requested when placing the order are collected from https://www.cantinasandonna.com and processed on computer media, in order to satisfy the obligations arising from the contract concluded with the Customer and will in no case or to any title transferred to third parties. shop.gelatofestival.com guarantees its Customers compliance with the legislation on the processing of personal data, governed by the privacy code referred to in Legislative Decree. N. 196 of 30.06.03. The data controller is https://www.cantinasandonna.com Sandonna Azienda Vitivinicola di Giuliani Patrizia, in the person who from time to time has the legal representation, unless a manager is appointed pursuant to art. 29 of Legislative Decree. n. 196/2003. The customer, at any time, has the right to withdraw consent to the processing of personal data with written communication to be sent to https://www.cantinasandonna.com, at the above address. The customer, pursuant to art. 7 of Legislative Decree no. 196/2003, has the right to access their data in the manner provided therein. Marketing communications will be sent only with the explicit consent of the Customer issued together with the authorization for processing and submission in the online registration form.

Protection of minors

https://www.cantinasandonna.com does not sell products to minors under the age of 18. The courier will NOT deliver products to minors under the age of 18 and may request an identity document to verify the age.

These conditions of sale govern the sale of products marketed by Sandonna Azienda Virivinicola di Giuliani Patrizia – VAT number IT00580850550 through the website www.cantinasandonna.com. All contracts for the purchase of products concluded, through the site and according to the procedures indicated therein, between the seller and the customer, will be governed by these conditions of sale (in accordance with Italian law and in particular with Legislative Decree 70/2003 relating to electronic commerce and Legislative Decree 206/2005 with specific reference to the legislation on distance contracts). Any changes or new conditions of sale will be promptly reported to the customer, will be effective from the time of publication on the site and will be applied only to sales concluded after publication.

Acceptance of the conditions of sale

The contract stipulated between Sandonna Azienda Vitivinicola di Giuliani Patrizia and the Customer must be considered concluded with the acceptance of the order by the https://www.cantinasandonna.com platform. Acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read the information provided during the purchase procedure and to accept the conditions transcribed below. The Customer is therefore invited to carefully read these conditions of sale and to print them or save them on another durable medium accessible to him.

How to purchase

The Customer can only purchase the products on https://www.cantinasandonna.com at the time of placing the order as described in the relevant information sheets. The information accompanying the products reproduces that provided by the manufacturers s https://www.cantinasandonna.com therefore reserves the right to modify the information of the products to adapt them to that provided by the manufacturers, without the need for prior notice. The images on the site are provided to the customer to facilitate the recognition of the products, due to variations in the packaging by the manufacturer, the photos may not exactly reflect the appearance of the delivered product. Correct receipt of the order is confirmed by https://www.cantinasandonna.com by means of an e-mail reply, sent to the e-mail address supplied by the Customer. This confirmation message will contain the date and time of receipt of the order and an “Order Number”, to be used in any further communication with https://www.cantinasandonna.com, as well as a reference to these conditions of sale. In the event of non-acceptance of the order, https://www.cantinasandonna.com undertakes to promptly notify the Customer. All prices on the site are inclusive of VAT. This will be shown in addition at the time of order completion. https://www.cantinasandonna.com reserves the right to change prices at any time, without prior notice.

Terms of payment

The Customer can purchase the products on the site https://www.cantinasandonna.com using different forms of payment, as indicated in the purchase procedure. Any additional costs relating to a specific payment method will be explicitly highlighted during the purchase procedure itself.

Delivery methods

https://www.cantinasandonna.com delivers its products by GLS courier, after online payment the user receives the purchased service at his email address. The customer will have 5 working days to check the integrity of the goods and communicate in writing via email sandonna@gmail.com any damage within 5 working days and Sandonna Azienda Vitivinicola di Giuliani Patrizia will refund the customer.

Right of withdrawal

The Customer has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 working days of receiving the service, according to fairness and good faith, upon written communication to be sent to Sandonna Azienda Vitivinicola di Giuliani Patrizia by e-mail to the address sandonna@gmail.com. In the communication, the Customer must indicate the product or products for which he intends to exercise the right of withdrawal. The customer must arrange for the shipment of the product or products at his own care and expense, unless he renounces the return of the above.

Guarantees

https://www.cantinasandonna.com guarantees that products equal to those indicated and described on the site will be delivered. The manufacturer’s responsibility applies to all products sold. The manufacturer is also responsible for the truthfulness and completeness of the information on the packaging.

Complaints

Any complaint must be sent by email to sandonna@gmail.com.

Jurisdiction and applicable law

The sales contract between the customer and https://www.cantinasandonna.com is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference forum of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the municipality of Lucca.

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